Thời gian làm việc
Toàn thời gian Thỏa thuậnLương
Thỏa thuận1. JOB OVERVIEW
[In
normal circumstances: The most important thing is to develop SVA and Store
Staff]
●
Improve store operation
efficiency and perform operations in store
●
Grasp the sales floor
layout and the individual problems of the department in charge
●
Promote and modify the
sales expansion plan of the department in charge (monthly, weekly)
●
Collect and report the
sales information of the department in charge
●
Store staff control
based on work scheduling (work assignment table)
●
Manage store façade
●
OJT for store staff,
improve customer service
●
Manage staff's job
●
Manage in-store safety
and security based on audit items
●
Emergency management
● Build internal/external network, information collection, information sharing
2. SCOPE OF WORK AND RESPONSIBILITIES
In store operation
●
Continue to provide
high-quality services while communicating the concept of MUJIRUSHI to customers
●
Proactively respond
greet customers at the store as a model sales staff
●
Continue activities to
earn the trust of customer
●
Acquire all necessary
services and basic skills in department in charge
●
Be aware about both
store and company budgets so that all staff can maintain proper awareness
Grasp sales floor
landings, individual problems, and give instruction
●
Check the sales floor
layout
●
Confirm if all staffs
follow store manager's instructions
●
Inspect problems of
department in charge and report to SV
Promote and modify the
sales development plan of the department in charge (monthly, weekly)
●
Confirm monthly business
development plan
●
Plan to workshop
Control staff based on
staff working schedule (work assignment table)
●
[Department in charge]
●
Optimize daily work
schedule. Achieve business leveling
Manage store facade
●
[Department in charge]
●
Understand best selling
items and check sales floor
●
Manage of product
display status at sales floor
●
Keep maintenance
normally, and check the display amount is appropriate or not
OJT of store staff,
improvement of customer service
●
[Department in charge]
●
Plan the training for
newcomer. Works with SVA
●
Manage staff impression
and greetings with customer
●
Manage store staff's
reaction
Staff management
●
[Department in charge]
●
Attendance management.
Confirm whether management is correct.
Settle and check store
profit and loss, improve it with the plan
●
[Department in charge]
●
Investigate causes of
cost differences and implement countermeasures
●
Inspection of stock
status and disposal status
Manage emergency
●
[Department in charge]
●
Development of an
emergency communication system in case of an accident, incident, or disaster
●
Respond quickly to
customer complaints
●
Make sure the role of
fire and all emergency exits are always open
●
Report accidents and
incidents promptly to the manager
Plan and build store
organization system
●
Design the appropriate
departments and categories for each team and their roles.
●
Arrange them in
consideration of the personnel training
Audit
●
[Department in charge]
●
Based on the audit
items, check the sales floor of the store and the behind environment
●
Check cleaning and
inspection schedule, date, time
● Confirm that everything is follow the rules or not
3. ABILITY, KNOWLEDGE, AND SKILLS REQUIRED FOR WORK
●
Motivate and act
effectively to approach to subordinate person
●
Be able to cooperate and
support related parties as the person in charge
●
Analyze things base on
an objective view and multiple angles
●
Understand and accept
the diversity of the other person for smooth communication
●
Speaking English skill
(TOEIC 700 or higher, TOEFL 76 or higher, IELTS 6.0 or equivalent)
●
Can set and share
organizational goals, and plan to achieve them
●
Be able to transfer
within one hour by appropriate transportation
4. EXPERIENCE
●
Retail experience
●
Experience handling
store staff
● Experience with cashier operation
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