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Membership

Let’s explore AEONMALL Vietnam

The AEONMALL Vietnam app is a versatile one that allows customers to easily access information about AEON MALL Ha Long right at their fingertips. The app was just launched in March 2021 with the aim of providing a modern, convenient, and fast experience for everyone.
Check out the new events at AEON MALL Hue
Explore AEON MALL lifestyle with 5 funny features.
Explore the Reward feature when participating in the Loyalty Program
Store locator function
Bunch of E-voucher
Regular updates on promotions from your favorite stores

Brand new AEON MALL Style feature

Register Events

Easily register online for upcoming hot events at AEON MALL Hue

Customer Reviews

Users can rate and leave reviews for your favorite stores

BMI index

The BMI index is used to assess whether the body is underweight or overweight. With this feature, users can calculate their BMI directly on the AEONMALL Vietnam app, allowing them to adjust their diet according to their body condition. Additionally, the feature stores BMI history so users can track their body's changes over time.

Game

Join in fun challenges with AEON MALL Hue and the stores to win exciting prizes. In addition to individual challenges, users could form groups to conquer many interesting challenges together

Step Counting

Users can set daily step goals and the number of calories they want to burn. The step counter feature will help you track your steps and report daily, weekly, and monthly.

Fun Challenges

Join many fun challenges with AEON MALL Hue and the stores to win exciting prizes. In addition to individual challenges, users could form groups to conquer many interesting challenges together

FAQ

This mobile application is owned by AEONMALL Vietnam Co., Ltd. Customers can easily register, use, and manage their membership accounts, as well as enjoy a more convenient and faster shopping experience.

Please visit the following links:

Note: The AEONMALL Vietnam app does not issue physical cards.

By registering as a loyalty member via the AEONMALL Vietnam app, customers can enjoy exclusive benefits at AEON MALL Ha Long:

  • Instantly redeem E-vouchers directly through the app
  • Participate in special events held at AEON MALL Ha Long
  • Receive quick updates on offers via app notifications
  • Access exclusive store promotions reserved for members

Please select "Forgot Password" in the app, reset your password by entering your phone number or email, receive an OTP via SMS or Zalo, and create a new password.

If you continue to experience issues, please contact us via the following methods:

+ Send a message via the AEON MALL Ha Long Facebook page: here

+ Contact the hotline: 0203 381 2001

Please check for the following possible issues:

  • Required information in the membership registration form has not been filled in completely or accurately.
  • Fields marked with a red asterisk (*) are mandatory.
  • Check your internet connection.
  • An account has already been registered using this phone number or email address.

If the issue persists, please contact us via the following methods:

2 years from the date of accumulation

Maximum of 05 WAON vouchers per receipt.

Customers wishing to claim missing points please contact us via the following methods:

- Email [email protected] with: an image of your membership code from the AEONMALL Vietnam app and an image of your PAYOO payment receipt.

- In-person assistance at the Information Counter (1st Floor).

This program is designed for customers who register as AEON MALL Ha Long members via the AEONMALL Vietnam app, offering them the chance to enjoy a range of attractive benefits and services while shopping at the mall.

Opening Hours (Monday - Friday) / Opening Hours (Saturday, Sunday, and Public Holidays)

Shopping Mall (Aeon Mall Ha Long): From 10:00 AM - 10:00 PM (Monday - Friday) and From 9:00 AM - 10:00 PM (Saturday, Sunday, and Public Holidays).

General Merchandise Store (GMS): From 10:00 AM - 10:00 PM (Monday - Friday) and From 9:00 AM - 10:00 PM (Saturday, Sunday, and Public Holidays).

AEON Supermarket & 1st Floor Food Court: From 8:00 AM - 10:00 PM (Monday - Friday) and From 8:00 AM - 10:00 PM (Saturday, Sunday, and Public Holidays).

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